
“I talked with Belinda on the phone. She was exceptionally
nice and helpful. Jose was exceptionally nice, polite, and knowledgeable.
I have worked in management positions for over 20 years and these
folds are the types of people I would hire. Keep them and keep up
the good work.”
– M. Williams, Fort Worth
“The field crews were on time, courteous and I believe, even
left the attic cleaner than they found it! I can’t help buy
believe that employee-ownership makes the difference in your team
members – pride in ownership really does make a difference!
I certainly won’t hesitate in referring anyone looking for
a reputable HVAC company.”
– Karen, Richardson
“The temperature throughout the house is great. My office
is cool for the first time since they re-ducted and added the manual
dampers at the unit. In the winter we had them closed and for the
summer we open them. The KW usage for the same month last year was
considerably lower. The average temp was the same.”
– Gary, Plano
“This letter is really to all of the fine folks at Tempo.
This week, we had the first “Star Check” on the new
systems that were installed in January. This visit went just like
the rest of them, and prompted to to write this letter.
Our relationship started back in October of 2004 when I decided
to replace my two heating and AC units. I called a number of people
to get bids, and to learn as much as I could about the heating and
AC business. You, Greg, took the extra time to share things with
me that others didn’t. You were very knowledgeable about you
products and those of your competition. This lead to the decision
to go with Tempo, despite the fact your price was a little higher
then some of the others.
The installation crew did a great job. Replacing those big units
and moving it all down from the attic, and not one scratch or mark
on the walls. They did both units in one day so I did not have to
take an extra day off, which I thought was above and beyond the
call.
Then this week, the service specialist Mark came out and checked
everything out and turned the AC on for the first time. It was all
in working order with no problems, which made me feel good
All in all this was a great experience, and I would recommend Tempo
to all of my friends and neighbors. You guys all did a great job
and I am one satisfied customer. Thanks again.”
– Greg, Flower
Mound
“I wanted you to know personally how well your folks serviced
our AC last week. Your STAR program technician came out, checked
us over, found two ducts that needed replacement, and a "sensor"
(?) which needed replacing. He came back at 7 a.m. Mon. morning
before his daily agenda to replace the part. Your servicemen came
on Friday and did a good and efficient job w/minimal mess in replacing
the ducts. Color us satisfied customers.”
– Mike, Dallas
“Your guys were a pleasure to deal with. I was especially
pleased with their attention to not getting anything on the carpet
as they carried materials into and out of the house.”
– Scott,
Plano.
“Tempo is oriented to providing superior customer service.
They are one of the few companies that keep their appointments,
almost to the minute. And, when they say they're going to do something
for you, rest assured it will be done, and done right the first
time. And always fairly priced; not taking advantage of the customer.
There are a lot of heating and air conditioner companies in the
Metroplex, but I believe that Tempo is clearly at the top of the
list.”
– Paul, Irving
|